Disaster Recovery
In the days and weeks following a weather-related disaster, the process of picking up the pieces may seem overwhelming and altogether confusing. Some common questions you may ask are – Where do I go for help? How do I file a claim? What’s covered in my policy? How can I protect myself from a home repair scam? Rest assured we have the answers to these and many other questions. We urge you to use this resource page as a road map through the recovery process that is ahead of you. Still have questions? Call us at 1-877-881-6388 or email us at
RA-IN-DisasterAssist@pa.gov.
After the Storm Hits:
Filing Your Claim:
Flood Insurance:
Other Resources:
Crop Insurance:
- If you participate in a federally-sponsored crop insurance plan, you must notify an agent within 72 hours of discovery of crop damage.
- All residue and crop damage should be left intact until insurance agents can properly assess extent of damage.
- Individuals should contact Karen Powell at 717-705-9511 or their crop insurance agent with crop insurance questions.
- Contact the Department of Agriculture at the Pennsylvania Emergency Management Agency Agriculture desk at 717-651-2062.
Archived Information:
- September 2011’s historic flooding in the Susquehanna River Basin destroyed over 400 homes, displaced more than 200,000 residents, including the Governor, and claimed the lives of a dozen Pennsylvanians. The Insurance Department was among the first state agencies alerted to help those in need. The success of our efforts was highlighted in a disaster response video that was produced by the National Association of Insurance Commissioners.