Common Questions
What should I do if I have health concerns that require emergency medical services?
NOTE: Individuals who have had COVID-19 symptoms or who believe they may have come in contact with the virus, have not usually needed emergency services.
In the event emergency medical services are needed, however, insurance carriers must cover services for an emergency medical condition at in-network levels. Emergency services include transportation, such as ambulance services, as well as inpatient and outpatient hospital services necessary to stabilize the patient.